Privacy Policy
Island Hotel Collection wants you to benefit from the information and services available on our website, secure in the knowledge that we have implemented fair and transparent information policies and practices designed to protect your privacy.
This Privacy Statement describes our policies and practices regarding the collection and use of personal data about users of the Site and sets forth your privacy rights. This Privacy Statement does not apply to information we collect through other means, including offline or via any other website used or operated by Island Hotel Collection or a third party.
We may update this Privacy Statement from time to time as we adopt new privacy policies or change our personal data practices.
Who We Are
Island Hotel Collection is a collection of hotels located in Nantucket, Massachusetts, in the United States. Our full contact information is provided at the end of this Privacy Statement.
We Collect Personal Data
Island Hotel Collection collects personal data about users of the Site to personalize and continually improve your experience on our Site and to provide you and users like you with information about our services, including by:
- Providing you with information or services you request, including newsletters and notifications
- Providing you with information and suggesting services that match your interests and other criteria you have identified, or that we otherwise believe may be of interest to you, such as special offers
- Improving our services and operations
- Providing you and others with advertising, including advertising based on your activity on the Site or activity on third-party sites and applications, such as social media platforms
- Performing statistical, demographic, and marketing analyses of users of the Site and their behavioral patterns
How We Collect Your Information
The information we collect about our Site users comes to us in several different ways.
Information You Provide to Us
When you submit a contact form on the Site, submit comments or questions in response to one of our online surveys, sign up for emails, or make a reservation to stay as a guest at one of our hotels, you may choose to disclose information about you, including your name, physical address, email address, phone number, and payment card information, along with information regarding your preferences and interests.
Information That Is Automatically Collected
Like many websites, we use web analytics tools that rely on cookies, web beacons, and other automated tracking technologies, referred to in this Privacy Statement as “Tracking Tools,” to help us analyze how users interact with and use the Site, improve the Site, personalize your Site experience, provide you with information we believe may be of interest to you, and identify others like you who may be interested in our products and services.
The information we collect automatically includes information about your computer and internet connection, including your IP address, operating system, and browser type, as well as details regarding your visits to our Site, including your browsing actions and patterns and information about any referring website, search engine, social media platform, or link.
We do not use Tracking Tools to collect personally identifiable information except to the extent you have provided such information to third parties, such as social media platforms. We may tie information gathered through Tracking Tools to your personally identifiable information.
Third-Party Tracking Tools; Google Analytics
The Tracking Tools we use include services we obtain from third parties. The information generated by these analytics services may be transmitted to and stored by those third parties and will be subject to their privacy policies. We do not control these third parties’ tracking technologies, how they may be used, or the information they may collect, and we are not responsible for those third parties’ privacy policies.
One of the third-party Tracking Tools we may use is Google Analytics. The information generated by Google Analytics may be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about how Google uses data, or to opt out of Google Analytics tracking, please refer to Google’s own privacy and opt-out resources.
Cookies and Web Beacons
The Tracking Tools we use rely on cookies and web beacons.
Cookies
A cookie is a small data file that can be placed on your hard drive when you visit certain websites. Cookies are used to collect and store information, such as the type of computer you are using and how often you log on to a site.
Our Site may use both “session cookies,” to improve your navigation across the Site and remember you over the course of a single visit, and “persistent cookies,” which are stored on your computer until they expire or are deleted and help us provide better service to you over multiple visits to the Site.
You can delete or disable cookies through your browser settings. If you disable cookies, you may not be able to sign in or take advantage of certain features of the Site that require cookies.
Web Beacons
In addition to cookies, we may deliver web beacons through our Site and through emails we send you. Web beacons are small graphic images that may not be visible to Site visitors and that collect information about Site usage on an anonymous basis.
We use web beacons for our own internal analytics, to better understand the ways users interact with our website, and to determine whether a particular email was received and opened. We may also use web beacons in connection with our marketing efforts, including to help third-party advertising networks understand when a user has visited our Site and to serve ads for our services on other websites.
Information from Third Parties and Other Sources
We may supplement the information we collect through the Site with information from third parties, including advertising partners and other service providers, and information we collect through other means, such as offline or through other websites. This information may include social media profile information, depending on the settings you have established for your social media accounts.
When and How We Share Personal Data with Others
Except as described in this Privacy Statement, Island Hotel Collection will not share your personal data with third parties, rent or sell its mailing list, or share your personal data with third parties for their direct marketing purposes.
Service Providers
We may engage service providers to perform functions on our behalf, including hosting, content management, customer relationship management, booking engine support, social media integration, marketing, analytics, billing, and customer service. These entities may have access to personal data if necessary or useful to the performance of their functions. If they do, they will be subject to confidentiality and security obligations with respect to such data.
Partners
Island Hotel Collection may share information about you with partner organizations in order to provide you with information and services that you have requested or that we believe may be of interest to you.
Law Enforcement / Protection
Island Hotel Collection reserves the right to share information about you where we believe that such disclosure is necessary to comply with a legal requirement, such as a subpoena or court order, or to protect the rights or property of Island Hotel Collection, our guests, our users, or third parties.
Consent
Island Hotel Collection may share your information in any other manner to which you consent.
Protection of Your Information
Island Hotel Collection makes reasonable efforts to guard your personal data against accidental loss and from unauthorized access, use, alteration, and disclosure. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees and service providers who need to know that information to provide services to you.
In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.
Unfortunately, the transmission of information via the internet is not completely secure. Although we take measures to protect your personal data, we cannot guarantee its security. Any transmission of personal information to or through our Site is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
If we have provided you with, or you have chosen, a username and password for access to certain parts of our Site, you are responsible for keeping such information confidential. Please do not share your username and password with anyone.
Your Choices About Your Personal Data
Our Site may allow you to create a profile, including personal information. You may update or correct this information at any time to help ensure its continued accuracy.
Additionally, Island Hotel Collection provides you with choices regarding the way we use the personal data you have provided to us. For example, you may sign up to receive newsletters or email notifications regarding products, offers, or services. You may opt out of receiving these communications at any time by following the unsubscribe instructions in the email or by contacting us at the address below.
Transferring Personal Data to the United States
Island Hotel Collection is located in the United States. Please be aware that any information you provide to us may be transferred to and processed in the United States and may be subject to United States law. The privacy and data protection laws in the United States may not be equivalent to the laws in your country of residence.
To the extent applicable, Island Hotel Collection relies on lawful means to transfer and process personal data, including your consent, the performance of a contract with you, or our legitimate interests in a manner that does not override your rights and freedoms. We endeavor to apply suitable safeguards to protect the privacy and security of your personal data and to use it only in a manner consistent with your relationship with Island Hotel Collection and the practices described in this Privacy Statement.
Data Storage and Retention
Your personal data may be stored by Island Hotel Collection or by third-party service providers engaged by Island Hotel Collection, including cloud-based platforms and systems located in the United States.
We retain personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, operational, or reporting requirements.
Links
This Privacy Statement applies only to information collected by this Site and not to other websites that you may link to from here. Island Hotel Collection is not responsible for the privacy practices of other websites. When you leave this Site, we encourage you to review the privacy policies of any website that asks you to provide personal data.
Notification of Changes
Any changes to this Privacy Statement will be posted on this Site. Any information that we collect from you will be used in accordance with the version of this Privacy Statement in effect at the time the information was collected, unless we receive your consent to change our practices with respect to previously collected information.
Contact Us
For further information or comments on this Privacy Statement, please contact Island Hotel Collection at:
Island Hotel Collection
21 Broad Street
Nantucket, MA 02554
Phone: (508) 228-4749
Effective: March 9, 2026